Teacher
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1 Message
Voicemail service not available
Phone: HTC A9
When accessing voicemail I get the "Service Not Available" message. It has been this way for the last 5 days ...
This is the first time this has happened in the last 4 years.
Thank you ...
freshairprince
Teacher
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7 Messages
5 years ago
The restaurant analogy could work, but it would be more like this;
"I'd like a steak please"
"Yes sir, your steak will be here very soon"
"Um, I've been waiting a while, how long will my steak be?"
"It will be here very soon"
"Um, any update?"
"Actually, we've run out of steak"
"You've run out of steak? When did that happen?"
"Last week, how about a mint while you wait?"
"Last week? But I specifically came here to eat steak, why didn't you tell me when I ordered steak that you were out of steak?"
"The manager didn't tell me we were out of steak"
"I'm hungry, can I get something else to eat instead?"
"No need, sir, I promise you they are cooking your steak right now"
"But you said you had no steak. I'm leaving now"
"Ok sir, you'll just need to pay for your steak, I'll bring the check"
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ruffnek
Teacher
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5 Messages
5 years ago
My voicemail has not been working for nearly a month now. I also received info from "advanced" technical support that the solution was fixed and that they were now "cleaning" up accounts. They were 65% complete! That is complete Bull#$@%! Our other cell on the same account was OK, but one week ago that VM stopped as well! Unacceptable! Today I chatted again with support for status and they told me it would be back up and running with 48 hours! We'll see because I really hate to call any one a liar but seriously!!!!
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SEGeorgia
Teacher
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7 Messages
5 years ago
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THall29635
Mentor
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18 Messages
5 years ago
Another news site has picked up the story: Again, please share on your social media.
https://abc11.com/business/some-at-t-customers-unable-to-access-voicemail/5620601/
AT&T cannot stay silent if it gets enough attention on the web.
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THall29635
Mentor
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18 Messages
5 years ago
Another news site has picked up the story: https://abc11.com/business/some-at-t-customers-unable-to-access-voicemail/5620601/
Share on your social media. AT&T cannot remain silent if there is enough chatter on the Internet about it.
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jm1976
Mentor
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12 Messages
5 years ago
Today, AT&T told me (via their Facebook page) that "this is a top priority and AT&T is working around the clock to provide a resolution."
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jthomas_57
Tutor
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2 Messages
5 years ago
I have no other choice now but to switch providers!
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THEWAG
Teacher
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5 Messages
5 years ago
If there is one thing I learned working at AT&T, is to keep escalating until you get it fixed. I did not give up and it finally made the news a few hours ago. IF YOU WANT TO SEE IT FIXED FAST START REPOSTING THIS ABC11 NEWS ARTICLE. AT&T HATES BAD NEWS... abc11.co/business/some-at-t-customers-unable-to-access-voicemail/5620601/
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Halsie
Teacher
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5 Messages
5 years ago
when the service would be restored. I was asked for my Zip code, phone
number and account number. I Got this reply and no further info:
We are sorry you're experiencing this, Hal. We're still looking into it. -
LateshaR Social Media Specialist
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ChooseAnother
Teacher
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5 Messages
5 years ago
Came back to read your "solution", just for laughs. I'll come back once a week as this "solution" enters it's second MONTH.
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