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The Samsung Galaxy S24
nuvision1001's profile

Teacher

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1 Message

Tuesday, October 1st, 2019 12:15 PM

Voicemail service not available

Phone:  HTC A9

 

When accessing voicemail I get the "Service Not Available" message.  It has been this way for the last 5 days ...

This is the first time this has happened in the last 4 years.

 

Thank you ...

Tutor

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6 Messages

5 years ago

They are acknowledging it, just not being truthful.

 

Your agent is lying, or mine is.  Mine said end of day it will be fixed.  Why should I doubt her?

Tutor

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6 Messages

5 years ago

##- Please type your reply above this line sounds like the typical PC help
desk scripted response.

Teacher

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12 Messages

5 years ago

Your agent is likely lying. It will be fixed with 0 details can be summarized as..... we have no idea but I have to end this call so my call time average doesn't look bad. 

 

 

Voyager

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9 Messages

5 years ago

Suggestion to AT&T: Drop this vendor and consider bringing _your_ service in-house.  Unless you want to be known as just a reseller of vendor services with weak vendor service agreements.  That doesn't seem a good long-term setup.

Contributor

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1 Message

5 years ago

I use an AT&T MVNO, PureTalk, and only noticed this problem a couple of days ago because I get so few messages on my personal  phone. My number is in the NC area. Just signed up for YouMail as recommended here, and I have to say am impressed. Visual voicemail, anti-spam AND blacklisting? Not too bad. If it continues to work as advertised I may just stick with it. Thanks to everyone who has been chiming in here.

Tutor

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6 Messages

5 years ago

For what it's worth, my voicemail finally started working again tonight...
after 9 days

Teacher

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12 Messages

5 years ago

My voicemail is finally working again. I should be happy but I'm still shocked it too this long and no one offered to compensate me for the downtime. 

Teacher

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3 Messages

5 years ago

Mine is still not working. But I got an idea: I'm going to hire an
unreliable "Vendor" to pay my bills...and when AT&T asks for payment, I'll
transfer them to my Vendor. The unreliable Vendor won't pay AT&T either,
but, then, that's not my problem, is it? A problem transferred is a
problem solved !

Tutor

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8 Messages

5 years ago

My AT&T voicemail appears to be working now.  I got in and out and now my notification that I have 2 new voicemail messages is gone.  Yea!  I got back in a second time to make sure this is not a fluke.  I'm still going to keep using YouMail because I like it.

Tutor

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3 Messages

5 years ago

Apparently you are one of the lucky few? I'm still down. Over a week,
maybe longer, I'm not sure any longer.

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