The Samsung Galaxy S24
zmossman's profile

Contributor

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1 Message

Friday, April 14th, 2017 6:31 AM

VOICEMAIL ISN'T WORKING

I set up my voicemail. Tried to check my messages the next day and when I dialed my own number, I get a message that says "the person I am trying to call is unavailable." When I try to hold 1 it says that they need more information to access a mailbox for my number or a number of a person I am trying to leave a message for. When I enter my own number, it says that there is no mailbox for that number. I have also tried to set up the Visual Voicemail app and it says that there is a problem with my mailbox and it can't be set up. I have important messages that I need to check and I need to get into my mailbox as soon as possible. If anyone could help that would be greatly appreciated. Thank you so much.

Employee

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120 Messages

7 years ago

Very sorry to hear you are having issues with your voicemail!  Looks like your feature may have been taken off the account.  Call into the tech support so they can research this for you further! 

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