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194 Messages
Update fix for AT&Ts latest update
I got a Software Update Available text a few times the past month for my Samsung Galaxy SII. After reading the horrendous reviews here of it causing crashes, freezes, and general havoc, I did NOT want that 'update'. This morning, when I had some critical work to do and the battery was in the yellow zone, it gave me no choice...it installed itself.
Sho nuff, for the first time in over a year I've had this phone, it's wreaklng havoc. I fully charge the battery and three hours later - with no phone calls, no bluetooth, no WiFi, it won't turn on. Then I take the battery out for a minute and sometimes it'll come back on. Then two hours later it say "battery critically low..." This absurd. We're forced by our own providers to install malevolent software?!
So I went to the AT&T store and one rep told me it's google's thing and to wait for the AT&T to put out the fix. Another rep told me a few seconds later that I can do a search for it and there's some kinds code like ##* or sumpthin to "force" it to install. Any clues about this here?
bmgoodman
Scholar
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151 Messages
11 years ago
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12Chris34
Scholar
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194 Messages
11 years ago
So what Device center did you take it to? When I went to the AT&T store, they didn't offer to roll it back. Is there any other ways to go back to the previous version. I have critical notifications set on this phone - and I can't rely on it now.
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bmgoodman
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151 Messages
11 years ago
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12Chris34
Scholar
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194 Messages
11 years ago
This is unbeleivable that at&t just lets this slide. Why isn't it making national headlines like Apples update did? So I went to te at&t store again and the same rep told me that I could either do a factory data reset and that would revert to 4.0.3 (forums all over the Internet say that's not true), or do an online search for 4.0.5 and said that there's a "code, like *## to force it to install". Looks like it is available, or at least listed, but the links go nowhere. This is gettin really bizarre.
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redpoint73
Professor
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3K Messages
11 years ago
Factory reset does NOT roll back firmware. What the rep told you is false, and they are likely ill-informed. "Factory reset" is a bit of a misnomer, as all it does is delete the user data partition, returning the currently installed firmware to a "blank slate" condition. It cannot return you to a previous firmware, which is typically not allowed in Android without root.
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kinghdmi
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85 Messages
11 years ago
Once again the nonsense of an "upgrade" corrupted the software (operating system) and you will never get it to work right unless you back-up your data to a laptop, wipe the phone's drive, & put a clean install of jellybean or whatever. Or you can wait for patches and more nonsense while paying for an expensive paperweight. Its the same ole story........over and over.
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