Contributor
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2 Messages
Unlocking Phones
I will be travelling overseas and have made several attemps to unlock my two phones, LG G3 IMEI:[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] and Nokia 1520 IMEI: 358341050405444. The last attempt I was referred to the maunfacturer who in turn states that only the carrier can provide unlock phone. I do not understand why you cannot provide code since I do in fact own both phones which have been on my account for over two years. I have been an AT&T customer for over 15 years, and if I cannot find resolution I will need to go with another carrier in order to obtain phone that will work overseas. Please advise if you in fact you will not unlock these phones.
Thank you
John
MicCheck
ACE - Expert
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14.2K Messages
7 years ago
A little more information will be helpful.
1. Have you completed the online request:https://www.att.com/deviceunlock/request/#/unlockstep1 (I'm assuming you have)
2. Have you received a response?
3. If so, what was it.?
4. Have you checked your status here: https://www.att.com/deviceunlock/request/#/status
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jjcbball
Contributor
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2 Messages
7 years ago
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