Tutor
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2 Messages
Unlock code won't work.
I asked At&t for an unlock code so I may use my S3 with another carrier. That code won't work. What do I do now?
Tutor
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2 Messages
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.2K Messages
7 years ago
Hello @Narlnme16,
Welcome to the Community Forums. I can understand how troubling it is not being able to unlock your device, even with the unlock code. I would be happy to help.
Please follow the instructions listed in this helpful file. Make sure you are entering in the code exactly. Please note, five unsuccessful unlock attempts permanently locks the device to the AT&T network.
If you continue having problems unlocking the device other users with the Galaxy S3 have found success using the solution posted in a previous thread. In the first post click on the green box which says Solved! Go to Solution.
Please let us know if you require any further assistance by replying in this thread. I hope you have a fantastic rest of your day!
Jessica, AT&T Community Specialist
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Narlnme16
Tutor
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2 Messages
7 years ago
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ATTHelp
Community Support
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231.2K Messages
7 years ago
Hey @Narlnme16!
This is great news! I am so glad the device is now unlocked for you.
Thank you so much for visiting the Community Forums, and have a wonderful day!
Jessica, AT&T Community Specialist
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leoyuan
Tutor
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5 Messages
7 years ago
I have unlock problem with Samsung S7. I try to follow your procdure, entered the dial number you provided, I am getting diffent menu. I don't know how to proceed.
I am not sure if someone can help.
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ATTHelp
Community Support
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231.2K Messages
7 years ago
Greetings there @leoyuan!
There are so many benefits to unlocking your device from our network. I will be happy to assist you in proceeding. Let’s get started!
Have you already received your unlock code? If not, you can always submit your unlock request here. Once this step is complete, you can always use our helpful unlock site for further steps on how to use the code and unlock your phone. Please be sure to select your make and model phone to get started!
Let me know if you have any additional questions or concerns. Have an awesome rest of your day!
Shenoah, AT&T Community Specialist
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nishaletrese
Contributor
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2 Messages
6 years ago
Unlock code on Samsung 5 active did not work at all
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sparkleswb
Contributor
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1 Message
6 years ago
I received an unlock code for my samsung galaxy s8 but it doesn't work. I followed the instructions and put in another carrier sim card and nothing comes up for me to place the unlock code.
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formerlyknownas
ACE - Sage
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117K Messages
6 years ago
@sparkleswb
Is it a non ATT carrier?
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Pinkmoon0313
Tutor
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4 Messages
6 years ago
My unlock code wont work for my zte z812.
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Sindrell
Contributor
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1 Message
6 years ago
Hi!
I'm having the same problem with my S8. It tells me my unlock code is incorrect, and if I am only allowed 5 incorrect password attempts, I have one left, so I need to make that attempt the correct one.
I did not see the S8 mentioned specifically on the instruction page that is linked to someone else's comment in here, but if I have to go off of the "All other Samsung devices" instruction, then I have already done what they say.
The code from AT&T is just not working for me. Can anyone tell me what they did to get there's to work?
Thanks!
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