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Unlock code to unlock my phone is not working

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Unlock code to unlock my phone is not working

Hi, I tried 21 time to unlock the phone with unlock code provided to me from AT&T Request number: ***. It does not take it. do u think I need a different unlock code.

 

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Message 1 of 6
Administrator

Re: Unlock code to unlock my phone is not working

Hello @rttaramel,

 

We'd be more than happy to take a closer look into why the unlock code that was provided to you, is not working to unlock your wireless device. We'll be sending you a private message to request account information shortly.

 

Sean, AT&T Community Specialist


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Message 2 of 6
ACE - Professor
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Accepted by ACE - Professor (ACE - Professor)
Accepted by adidaskid808
‎12-19-2018 11:41 AM

Re: Unlock code to unlock my phone is not working

If you tried 21 times to unlock the phone without success, you phone is permanently locked to AT&T now. There is no way around it. But the 21 times just sound peculiar, because after 6 to 10 times, you phone is locked for good. It will not ask you to input the unlock code anymore.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 3 of 6
Contributor

Re: Unlock code to unlock my phone is not working

I had AT&T I am trying to use my old phone

 

Message 4 of 6
Contributor

Re: Unlock code to unlock my phone is not working

Phone shows I have 30 times to try it and so far it failed 21 times. 

Message 5 of 6
ACE - Professor

Re: Unlock code to unlock my phone is not working

What kind of phone is it. 30 trials is unheard of for me. Definitely you don't have the right code.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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