Welcome to the Community Forums! I hope you enjoy your stay. I’m sorry to hear your SIM is locked. I can help you with this!
Normally when your SIM is locked, it will ask for a PUK code to unlock it. We have a great article which will allow you to login to your online account and obtain this code. It is on our PUK Code page. It will also provide you with instructions on entering it.
I hope this information helps you. Please let us know if you have any additional questions. We want to ensure you’re taken care of!
ATTHelp
Community Support
•
231.5K Messages
7 years ago
Hello @TamekaT,
Welcome to the Community Forums! I hope you enjoy your stay. I’m sorry to hear your SIM is locked. I can help you with this!
Normally when your SIM is locked, it will ask for a PUK code to unlock it. We have a great article which will allow you to login to your online account and obtain this code. It is on our PUK Code page. It will also provide you with instructions on entering it.
I hope this information helps you. Please let us know if you have any additional questions. We want to ensure you’re taken care of!
Jonathan, AT&T Community Specialist
0
0
debby13
New Member
•
1 Message
3 years ago
i need to unlocked sim card i phone
0
0