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The Samsung Galaxy S24
mjmetzger's profile

Contributor

 • 

1 Message

Thursday, September 21st, 2017 7:52 AM

Unlock Code 0

Hello,

 

I was provided an unlock code of 0 for my HTC One phone.  However, the requirement from the device to unlock the phone is an 8 digit code.  Can someone help me figure out how to get the correct unlock code?

 

Thanks.

 

-Matt

ACE - Sage

 • 

117.2K Messages

7 years ago

Call ATT, or message them here > @ATTCares

(message may take a few days to get a reply)

 

Community Support

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231.5K Messages

7 years ago

Hello there @mjmetzger!


Welcome to our Community Forums. I am pleased to learn your device was successfully unlocked from our network. You are correct in the phone requiring an unlock code. I can offer further assistance!


Thanks to @lizdance suggestion above, we were able to receive your private message. Please keep a lookout as I will be following up with you there to resolve this matter. 


I hope to speak with you soon.


Shenoah, AT&T Community Specialist

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