Explore & discover

Helpful Links

Uninstalling updates

Contributor

Uninstalling updates

My telephone installed updates today and I hate the new format.  Does anyone know how we uninstall the update?

305 Views
Message 1 of 3
ACE - Sage

Re: Uninstalling updates

Not possible 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
ACE - Professor
Solution
Accepted by topic author
Accepted by 221466G
‎07-20-2019 10:38 PM

Re: Uninstalling updates

@lizdance40  is correct, you cannot uninstall the update.  In addition, although you can install a newer version over an older version, you cannot install an older version over a newer version. 

 

 

Note: If your issue has been resolved, please mark the post that resolved your issue as the solution. Select "Accept as Solution" to help others with the same issue find an answer.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 3 of 3
Share this topic
Share this topic
Announcements
NEW - Take a look at our best value & price ever for unlimited wireless - AT&T Unlimited Starter and AT&T Unlimited Extra plans!

Additional Support