The Samsung Galaxy S24
Rx3la2002's profile

Contributor

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2 Messages

Friday, December 14th, 2018 9:58 PM

Try to unlock Device, says "phone number and I'm don't match"

I've had the phone for 2 years paid it off 1 year ago trying to unblock still doesn't work

ACE - Sage

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117K Messages

5 years ago

The obvious, you may be entering the IMEI wrong. 

If unlocking as a current customer, phone being used on your line, use your number.

If not used on your line, then unlock as a non customer 

 

Contributor

 • 

2 Messages

5 years ago

I've tried all that and the imei is 100% correct idk why it doesn't work

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