The Samsung Galaxy S24
Tomster's profile

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Friday, May 11th, 2018 11:35 PM

Transferring contacts to new phone

I got  galaxy j7 to replace my j3 because the screen broke. I can't seem to transfer any phone numbers and messages, etc. Because the old phone screen cannot be used. Isn' this stuff backed up? How do I get it on my new phone without using the old phone, since the screen is unusable???

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Official Solution

ACE - Sage

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117K Messages

6 years ago

Use mobile to mobile transfer or Samsung smart switch.

Yes, it should be backed up if you set up to back up.  Did you?   I recommend Google 

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