Explore & discover

Helpful Links

The Samsung Note 9 - Order with AT&T Today!

Community Support

The Samsung Note 9 - Order with AT&T Today!

 

Note9.pngThe Samsung Note 9, Order Online!

 

The Samsung Note 9, it is the next big thing in the Note family. It’s the next step in the lifestyle revolution.  It is the next step for you!

 

Did we talk you into it? After you see the amazing features below and would like to get in on the fun, you can

 Order now or check your Next Upgrade Options.

 

Some Cool Features!

The Bluetooth S Pen! That’s right. The S Pen has built-in Bluetooth that allows you to take pictures without holding the camera. That means no more timers! Click and shoot is on another level!

Are you game? Gaming performance is not an issue for the Note 9 with cutting-edge processing power!

Infinity Display! See more with Samsung’s largest display ever! Movie anyone?

Dual Aperture Camera! – like the human eye, the dual apertures adapt for stunning shots day or night!

Did we mention the pen?!

 

Some of the specs

  • OS: Oreo 8.1
  • Storage: 128GB or 512GB
  • Processor: QC Snapdragon 845
  • Front Camera: 8MP Selfie Focus, Selfie, AR Emoji, Wide Selfie
  • Rear Camera: Dual Camera 12 MP Dual Pixel OIS (f1.5) +12MP OIS (f2.4)
  • Video Record: Yes, UHD, QHD: 30fps, 4GM
  • Sensors: Accelerometer, Gyroscope, Proximity, Magnetic, Ambient Light, Heart Rate, Fingerprint, Iris, Facial Recognition
  • Get the full list here!

 

Extras!

Do not forget to protect your investment with AT&T Device Protection.

And do not forget to sign up for the  best plan out there, check out AT&T Unlimited &More Plans!

Have some questions? See if they were answered in our Frequently Asked Question thread!

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
34,202 Views
Message 1 of 24
ACE - Expert

Re: The Samsung Note 9 - Preorder with AT


@heyiamnowhere wrote:

Your AT&T afflilate brought up Apple in my concerns over my Samsung. You may not work for AT&T, but your company does. You alone have over 50,000 posts here.

 

It was dirty of AT&T to change the date on me like that and then act as if it is no big deal!!

 

I just want to warn people not to pre-order from AT&T. They do not care about their customers. I have been hung up on and been sent to the store several times, only to be told they could not help me. AND THAT WAS JUST TO TRY AND PRE-ORDER IT. Just go in the store to buy it after it is released. This is my last pre-order with them.


I have NEVER EVER SAID PRE ORDER A DEVICE FROM ATT...  I always pre order at Best Buy.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 16 of 24

Re: The Samsung Note 9 - Preorder with AT

I never said you said anything about pre-ordering. I am trying to warn people of AT&T's "business" practices.

 

I take it you are both "gadget junkies" One of you has made almost 15,000 posts and the other over 50,000 posts on an AT&T forum.

 

AT&T would just be alot better off taking care of their customers properly.

Message 17 of 24
ACE - Expert

Re: The Samsung Note 9 - Preorder with AT


@heyiamnowhere wrote:

I am not in the Nashville area. You sure do alot of replying on AT&T's community forum; especially to keep replying to all of my posts today.

 

I would think AT&T representatives know what they are talking about. They told me they would fullfill my order, they checked to see which location near me had it in stock, and said I could have the blue 512gb Note 9 within 2 hours if I cancelled my first order and lost my headphones. I do not know why you are trying to make me prove what I have already told you.

 

AT&T had a "glitch" on my order and changed my receive date and expects me to just accept it and possibly risk loosing my headphones still if it comes after the 9/13 deadline. This is NOT right.

 

 

 

 

 


I don't take what a ATT phone rep says as truth to this day UNLESS I am talking to Loyalty as they have a clue.   I would have called the store to make sure.  I used Nashville as a reference because its a big metro area.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 24
ACE - Expert

Re: The Samsung Note 9 - Preorder with AT


@heyiamnowhere wrote:

I never said you said anything about pre-ordering. I am trying to warn people of AT&T's "business" practices.

 

I take it you are both "gadget junkies" One of you has made almost 15,000 posts and the other over 50,000 posts on an AT&T forum.

 

AT&T would just be alot better off taking care of their customers properly.


Actually my job is in mobile apps and software.  ATT changed the date because Samsung changed the ship date I am sure.  I just checked with a friend who is a manger for best buy and they may not see store stock on the 512gb till October.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 19 of 24
Contributor

Re: The Samsung Note 9 - Preorder with AT

Fwiw my 512gb ocean blue shipped yesterday, and my estimated ship date was 9/9 to 9/13. It has an eta of 9/4 according to the carrier. Coming from TX to CA.

 

Edit: i just checked MyATT and my order status was updated to preparing to ship... but i got an email from att with a tracking number already. Might want to check your email?

 

Order date: 08/22/2018 at 8:06:58 p.m. ET

Order status:
Preparing to ship

Estimated ship dates:
September 7, 2018 - September 12, 2018

Message 20 of 24
Contributor

Re: The Samsung Note 9 - Preorder with AT

I really like that smartphone. Samsung for me is the best cell phone brand

Tags (1)
Message 21 of 24

Re: The Samsung Note 9 - Preorder with AT

Thank you Gabesanerd.

 

UPDATE: MY PHONE ARRIVED! August the 31st infact! The Note 9 is living up to the hype so far. I really like the S-Pen with bluetooth working with the camera. I am really happy with it. I was able to order my AKG headphones and was given a ship date already. I appreciate AT&T for getting on my order, and getting it to me and righting a wrong. I feel they took care of the issue.

Message 22 of 24
Contributor

Re: The Samsung Note 9 - Preorder with AT

Hello, the question is off-topic but is it possible to get older models through AT at favorable conditions, the same models on Android 6.0 (https://www.bestadvisor.com/android-phones) Or where it is possible to order such models wholesale, well, or in the extreme case of an IPS matrix. Thank you in advance

Message 23 of 24
ACE - Sage

Re: The Samsung Note 9 - Preorder with AT


@Lenny13 wrote:

Hello, the question is off-topic but is it possible to get older models through AT at favorable conditions, the same models on Android 6.0 (https://www.bestadvisor.com/android-phones) Or where it is possible to order such models wholesale, well, or in the extreme case of an IPS matrix. Thank you in advance


Until recently I was buying mint used phones off eBay.  I had excellent luck.  Just be picky.  Look for a used resale, about 1 year or less old.  Lots of clear photos.  If they have box and everything that tells you they take care of their phones for resale.  

I bought 2 google pixel 3 xl off swappa in mint condition, $300 under retail cost.  

Swappa has higher resale standards, so I recommend highly. 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 24 of 24
Share this topic
Share this topic
Additional Support