Helpful Links

Software Update for HTC One AT&T Unlocked Phone

Contributor

Software Update for HTC One AT&T Unlocked Phone

Hi All,

 

I'm trying to update my cell phone to the latest software update but have been unsucessful. My phone is an HTC One AT&T version but is unlocked and I use T-Mobile network. I have gone to both About>Software Updates & AT&T Software Updates but can't get an update. When I use AT&T Software update, I click Check for updates then Checking... dialog comes up and then disappears after about 1 second. I am on wifi and have phone charged and plugged in. Current Android version is  4.1.2 with HTC sense 5.0. Any advice what I need to do here to get the latest update?

5,495 Views
Message 1 of 3
Scholar

Re: Software Update for HTC One AT&T Unlocked Phone

It will have to be on AT&T to get update.  Not sure if you can just put the AT&T sim back into phone and try to Update.  But can try.  Probably have to be connected to AT&T network.  Can also try doing it thru Kies and your computer.

Message 2 of 3
ACE - Expert

Re: Software Update for HTC One AT&T Unlocked Phone

kies is a samsung product not HTC.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 3
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support