Skyrocket firmware after update cannot be managed by Samsung KIES anymore

Teacher

Skyrocket firmware after update cannot be managed by Samsung KIES anymore

Hello,

 

Over a month ago I recieved an over-the-air update for my Galexy S2 Skyrocket. Up to this point I was using KIES to update my phone. But since the over-the-air update, KIES cannot manage the firmware.

 

I even brought the phone to a Samsung service center on 2 different dates and wiped the phone and restarted.

 

On the second trip, the service tech used a non-public Samsung program called "SMART" and discovered that the current firmware of "PDA:LI3 / PHONE:LI3 / CSC:LI3 (ATT)" was not even listed as the current firmware within Samsung's firmware version repository for either SMART or KIES.

 

So, until AT&T submits this version of firmware to samsung and samsung lists it as supported firmware, KIES cannot manage the firmware for my Skyrocket.

 

Any way to resolve this?

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Tutor

Re: Skyrocket firmware after update cannot be managed by Samsung KIES anymore

I have the same problem here.  Presumably AT&T will take care of this oversight soon.  The new Jelly Bean update for the Skyrocket is supposed to appear soon.

Message 2 of 3
Tutor

Re: Skyrocket firmware after update cannot be managed by Samsung KIES anymore

Unfortunately, it is not true that Samsung is unaware of the Base Version I727UCLI3 firmware upgrade.  See this url:

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00044562&fm_seq=45161

However, I suppose it could still be true that they have not updated the Kies firmware data base.  I am skeptical that this problem will be addressed before the release of Jelly Bean for the S2 and those of us with this problem will be left out in the cold. 

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