The Samsung Galaxy S24
LylaKetcher's profile

Contributor

 • 

1 Message

Tuesday, May 30th, 2017 6:11 PM

Sim card stolen and account password changed

My exhusband stole my sim card and changed my account information. How do I get it deactivated?

ACE - Sage

 • 

116.6K Messages

7 years ago

You will need to go to an ATT company store with your ID to reclaim you account.  

Change all your passwords.  Email account, and ATT accounts.  Don't use dates or security questions he would know.

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.