Contributor
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1 Message
Screen lock
I set up log in by phone for Google. It has you put on screen lock before allowing this. When I didn't even have the option to take off the screen lock, I changed my Google setting to take off sign in by phone. It still won't let me take my screen lock off. Ugh!!!!
It says "disabled by administrator, encryption policy or credential storage"
It says "disabled by administrator, encryption policy or credential storage"
ATTHelp
Community Support
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231.3K Messages
7 years ago
Hi @toddowning
I totally understand how important it is to be able to remove the screen lock from your phone. I am more than happy to assist with this!
Thank you for reaching out to us about this. In order to get you the best resolution possible I am going to need to need to speak to you via private message and get some more information. Please keep an eye out for it, the message will show on the top right of your screen.
Have a great rest of your day!
Geovanni, AT&T Community Specialist.
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