The Samsung Galaxy S24
plwzrd's profile

Contributor

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1 Message

Sunday, July 23rd, 2017 2:28 AM

Samsung S8+ suddenly cant send pics

Was working fine.  Suddenly S8+ will not send pictures. MMS or as email attachments??

New Member

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25.7K Messages

7 years ago

the need to fix your APN settings and re-provision device,by now you should have called CS TECHS

Community Support

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230.7K Messages

7 years ago

Hi there @plwzrd,


Welcome to our Community Forums! This is definitely a great phone to have. I regret to hear you are experiencing these picture messaging issues. I would be glad to assist with this.


A key component of sending any multimedia message is excellent cellular data connection. To ensure you have this enabled, you can check in Settings – Mobile Networks. If it is enabled and still unsuccessful in sending, I would suggest resetting your network settings. This can be completed under Settings – Backup & Reset – Reset Network Settings


If you are still running into this problem with your device, I invite you to run your phone through our Troubleshoot & Resolve Tool. Select your make and model phone, click on Messages to get started.


I hope this helps! Let us know if you have any additional questions.


Donna, AT&T Community Specialist

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