07-22-2013 11:03 AM - edited 07-22-2013 11:13 AM
First Time Installation
If you are installing Samsung Kies for the first time save yourself some trouble by installing the hotfix KB2461678, otherwise it might seem as if Kies is possibly frozen - as it takes some time to do any .NET update.
(This hotfix requires Microsoft .NET v4.0 Framework)
Windows 7 Users
Set these programs to Windows XP Compatibility Mode
This should resolve any issues with Kies not responding/idling when trying to perform a firmware update.
07-22-2013 4:37 PM - edited 07-22-2013 4:37 PM
Thank you, this is helpful! I was setting everything to run as administrator while trying to update phones, as that was the only workaround I had found. Now, someone just needs to do something about Kies being a terrible piece of software.
08-09-2013 8:47 AM - edited 08-09-2013 8:48 AM
i cant update my phone all the way, the kies update begins and finishs quite fast but then my phone has no update. once the percent is 100 it shuts down kies and nothing happens, how do i fix that? SGH-I727 should be able to recieve the jelly bean update according to atnt and samsung
08-10-2013 1:37 AM
@xustta: The post does indeed matter. Just because it doesn't specifically pertain to you at this precise moment doesn't mean that it won't help someone else. You're not the only one that uses Kies.
@greenfuman: Are you running Win7 64bit? There are numerous issues that may arise when running Kies on 64bit W7, so if this you, you may want to try running it in compatibility mode. XP SP3 is usually a good choice when you run into compatibility issues. Also, make sure that you're running Kies as an Admin.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!