Samsung Infuse 4G charge

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Samsung Infuse 4G charge

Samsung Infuse 4G loses charge quickly and completely.  When plugged into AC, it shows no charging indicator and cannot be powered up for hours.  Is this the way it should work?  Doesn't it work off the AC when plugged in?

Message 1 of 10 (4,742 Views)
Explorer
Solution
Accepted by topic author plrgolf
‎09-30-2015 1:39 AM

Re: Samsung Infuse 4G charge

There is something not right.  Is the connection where you plug into the micro USB tight?  Sometimes you could have a bad charge cord that may not be making a good connection or you may have a faulty charge cord.  Have you tried other A/C outlets in your house to ensure they are working?  The phone should work while plugged into the A/C.  If you have tried all the above my suggestion is take the phone back.  Something could be wrong with the phone itself.

 

Sorry I can not be of more assistance.

Message 2 of 10 (4,726 Views)
Tutor

Re: Samsung Infuse 4G charge

Thanks for your response!  Yes, I've tried the things you suggested without success... I'm bringing the phone back.

Message 3 of 10 (4,717 Views)

Re: Samsung Infuse 4G charge

I noticed the same charging issues with the Infuse shortly after I purchased it 2 weeks ago.  The first night I had it, it complete lost its charge.  In the morning, I plugged it into an AC outlet and it showed the charging Icon.  Must of took an hour of charging to turn it back on.  Plus, it would not charge when the phone was in use.   I returned it back to the AT&T store today, 1 day before the launch of the Sammy GS2.  I hope the latest and greatest doesn't perform the same way the Infuse did.   

Message 4 of 10 (4,678 Views)

Re: Samsung Infuse 4G charge

Your hardware was defective.  The Infuse does charge slowly and has some minor design flaws in its charging circuitry, but nothing major.  The problems you describe are a severe flaw that is NOT typical of the Infuse.

Message 5 of 10 (4,642 Views)
Scholar

Re: Samsung Infuse 4G charge

Yeah, with fairly moderate use if my Infuse with active wallpaper on I can get almost a day and a half out of it

Standard wallpaper and I'm just over 2-2.5 days.

I say it takes my phone 3-4 hours to charge from almost 5% charge.

Hopefully that'll get a baseline to go with.
Message 6 of 10 (4,640 Views)
Tutor
Solution
Accepted by ATT_James (Former Moderator)
‎09-30-2015 1:39 AM

Re: Samsung Infuse 4G charge

Thanks for the helpful feedback... I went to the Device Repair center and they replaced my (defective!) battery, and it's working perfectly.

Message 7 of 10 (4,620 Views)
Scholar

Re: Samsung Infuse 4G charge

Sweet! That's good to hear. And good it was only the battery instead of the unit.

 

Happy Infusing!

Message 8 of 10 (4,616 Views)
Contributor

Re: Samsung Infuse 4G charge

Another too to extend battery life is to leave GPS turned off until needed.
Message 9 of 10 (3,909 Views)
Contributor

Re: Samsung Infuse 4G charge

Sorry,should read another TIP!
Message 10 of 10 (3,908 Views)
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