09-30-2011 11:48 AM
Samsung Infuse 4G loses charge quickly and completely. When plugged into AC, it shows no charging indicator and cannot be powered up for hours. Is this the way it should work? Doesn't it work off the AC when plugged in?
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09-30-2011 12:58 PM
There is something not right. Is the connection where you plug into the micro USB tight? Sometimes you could have a bad charge cord that may not be making a good connection or you may have a faulty charge cord. Have you tried other A/C outlets in your house to ensure they are working? The phone should work while plugged into the A/C. If you have tried all the above my suggestion is take the phone back. Something could be wrong with the phone itself.
Sorry I can not be of more assistance.
09-30-2011 2:35 PM
Thanks for your response! Yes, I've tried the things you suggested without success... I'm bringing the phone back.
10-01-2011 8:46 PM
I noticed the same charging issues with the Infuse shortly after I purchased it 2 weeks ago. The first night I had it, it complete lost its charge. In the morning, I plugged it into an AC outlet and it showed the charging Icon. Must of took an hour of charging to turn it back on. Plus, it would not charge when the phone was in use. I returned it back to the AT&T store today, 1 day before the launch of the Sammy GS2. I hope the latest and greatest doesn't perform the same way the Infuse did.
10-03-2011 8:24 AM
Your hardware was defective. The Infuse does charge slowly and has some minor design flaws in its charging circuitry, but nothing major. The problems you describe are a severe flaw that is NOT typical of the Infuse.
10-03-2011 8:55 AM
10-03-2011 2:25 PM
Sweet! That's good to hear. And good it was only the battery instead of the unit.
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