Contributor
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1 Message
Samsung Galaxy S4 Forgot PIN to unlock screen.
How to open without doing factory reset?
Contributor
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1 Message
How to open without doing factory reset?
ATTHelp
Community Support
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231.5K Messages
6 years ago
Hello @Imander18,
I will be more than happy to guide you on options to unlock your Samsung Galaxy S4! What happens when you typed in the incorrect PIN 5 times? Does it give you the option of Forgot PIN or anything of the nature?
Looking forward to hearing from you!
Katie, AT&T Community Specialist
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JLElmer
Contributor
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2 Messages
6 years ago
Hi Katie,
My daughters phone dis an update and now her pin will not work and she is locked out of her phone. She does not want to have to do the hard reset and lose all her contacts and photo's. Is there a way to unlock the phone without doing the hard reset?
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