Samsung Galaxy S3 Text messaging app

Highlighted
Contributor

Samsung Galaxy S3 Text messaging app

Hi,

I have unlocked AT&T Samsung Galaxy S3. It is preloaded with At & T text messaging system. The problem I faced: When I send messages and receives the messges, receive message appear before send messages. Also if we send/receive multiple messsages with in one minute, all receive messages appear at once and all send messgaes appear after. This is annoying and sometime missed the messages.

 

In normal messaging system send and receive messages appear in sequence. How can I set up messaging app so messsages appear in send receive sequence.

Thanks,

 

 

Message 1 of 2 (5,234 Views)
Community Manager

Re: Samsung Galaxy S3 Text messaging app

Hello, haash24!

 

Thanks for your post. Are you using the phone on AT&T's service, or are you using a different carrier? If you're using AT&T, we can take a look to make sure your account is properly provisioned. Simply send us a private message by clicking here. If the problem is not at the account level, we can get you in touch with tech support experts who may be able to help.

 

If you send us a message, please include your name, phone number, email address, and the best time to reach you. Keep an eye on the little blue envelope icon in the top right corner of your screen for a response.

 

In the meantime, have you tried basic troubleshooting, like a soft or hard reset of the device? Please be aware that a hard reset, also known as a factory reset, will completely wipe your device; make sure you back up all the information on your device before you attempt a factory reset.

 

If that doesn't fix the issue, you may need a new SIM card. You can get a new SIM at any corporate store, and they will activate it for you right away if you are the account holder.

 

Please let me know if you have any other questions or concerns!

 

-Mariana

 

 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2 (5,003 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.