Mentor
•
58 Messages
Samsung Galaxy Note 3 GPS Issue
Anyone else having issues with their Note 3 GPS? I'm having an issue were every time I plug or unplug the charger from my phone the GPS drops out. I have to then toggle the GPS on/off in my quick settings to get it working again while navigating. It also seems to drop the signal when I get an incoming phone call while using the navigation app. I have confirmed this same behavior on 2 other friends Note 3's. I'm hoping this is just a software issue that will be fixed in a future os update.
SB20
Mentor
•
47 Messages
10 years ago
0
0
rpreuss
Tutor
•
8 Messages
10 years ago
No, I do not have a Note 3. Only my S4 Active. First, let me re-cap from a couple of pages ago:
A bit of history - Last October I drove from New Jersey to Arkansas and back, using the "Maps" app and Waze. Worked perfectly. Also used Runtastic Pro, Endomondo Pro, and MapMyRide on my bike... NO PROBLEMS. Then, in January, 2014 I updated to Android version 4.3. Now that spring is here, I started trying to use my S4 Active on my bike rides and found the GPS was constantly dropping. I cant say I noticed it was when changing from 4g to 4gLTE, but it was occurring when I was handed from one tower to the next. Repeatable at the same location.
A little more information.
First, I like to use a small, free app to test the GPS... "GPS Test" by Chartcross Ltd. It is good for showing a quick gps "fix" and I can watch the status in the status bar. Starts flashing and goes solid.
Start driving and after a short while (less than a half mile up to several) the GPS icon in the status bar disappears and the app stops responding. The satellite bars freeze and the displayed speed freezes. Also, the displayed time freezes.
I can then slide down the status bar, turn off the GPS and re-start it, go back to the still running app and it is working again.
Next test, and this always works. While displaying the status of the GPS using GPS Test, CALL THE CELL PHONE! Immediately, the GPS icon in the status bar disappears and the app locks. This is with one ring and then hanging up the call. I don't even answer it.
Repeatable 100% of the time. I cannot believe no one else has the problem. Remember, it all started with Android 4.3 update I did in January.
And, if I turn Airplane Mode ON and then re-enable blue tooth, it works fine. But of course, there is no Internet or cell phone use.
I am just hoping that if and when AT&T releases 4.4 to us S4 Active users that the problem will go away.
0
0
swivelhips
Contributor
•
1 Message
10 years ago
I stumbled across the Change.org petition that stated that AT&T released the new kitkat 4.4 update to fix this problem. I'm still on the previous version. When I checked for updates it said I was up to date. Any idea on how I can get 4.4?
Thanks
0
0
rpreuss
Tutor
•
8 Messages
10 years ago
I don't believe it!! I just checked with my Galaxy S4 Active, and the new release is currently downloading. So, I will find out tonight and tomorrow if 4.4 fixes the problem for me.
Stay tuned.
0
0
gmorcos37
Explorer
•
25 Messages
10 years ago
0
psxsage
Mentor
•
43 Messages
10 years ago
voices about hating AT&T on this. However given the history of this issue
I don't doubt you at all that you are still having issues... If it helps at
all I did a full restore on my phone (as I always do with a new android
version) and I've been 100% golden.
Sent from my Samsung Galaxy Note 3
0
mastaofdacat
Scholar
•
102 Messages
10 years ago
0
0
raiu
Scholar
•
131 Messages
10 years ago
The most stable mount for our phones. Tell them I sent you. In know that's not what you want to hear but sounds like you need to have the phone up in the window that's where mine is and it works flawlessly
0
gmorcos37
Explorer
•
25 Messages
10 years ago
@psxsage How did you go about this full restore? Did you do it through the phone or through Kies? Guess I will try this then.
0
0
pdqgp
Mentor
•
42 Messages
10 years ago
I got a chance to test out the GPS fix which came with Kit Kat. I used my GPS for a 6.5hr drive to MD and it was flawless on both to and from routes and of course while in MD on travels.
Thankfully!
0