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Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

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Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

Any news when will Android 4.4 (aka Kit-Kat) be available for Samsung Galaxy Note 3 devices?

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Message 1 of 99
Mentor

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

I personally believe that the developers or programmers at AT&T have come up with several beta releases of the the kitkat update for the Note 3 but upon testing they are finding out that it's not fixing the GPS problem.  This is more than likley why the update hasn't and may not be sent out for this phone.  I have several friends and family members who write code for CISCO and the like and have advised that more than likely they are finding that they have a much bigger problem on there hands then just a simple update.  The update for kitkat for the Note 3 is typically about 400 to 430 mbs.  I would presume that if and when they ever release an update for this phone the file will be much bigger only becuase of the massive change in the code that needed to corrected for this paticular phone on the AT&T network.  This is not a Samsung problem AT&T tampered with or manipulated the files on the phone once they recieved the phones 

 

The scary thing is that they have screwed up the phone so bad that when you plug it in you loose GPS reception.  No other carrier has tampered with the phone like this...hence thats why they are recieving there updates and we are not.  I don't know how much knowledge my friends who actually write code and do programing really know about this but a couple of them have played around with development of the android code which is basically glorified linux script and they say that the Note 3 on ATT has a much bigger problem to the point that it may be now a hardware issue that will be the fix.  I wouldn't hold my breath for AT&T to do a mass recall of there flagship phone. 

 

Now its even gotten worse because AT&T are continuing to sell the phone to unsuspecting customers knowing that the GPS is flawed due to there own manipulation of the files on the phone.  The ethical thing to do would be to admit the issue pubilically and pull the phone off the shelf and stop selling it until its fixed.   But this is 2014 and business ethics ara a thing of the pass...the almighty dollar is the bottom line and with T-Mobile expanding and basically buying AT&T's customers im sure they are starting to feel the heat and maybe actually starting to question there future in the phone biz once again...remember the whole cingular ATT mess?... uh...yeah.

Message 61 of 99
Guru

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

What's funny is that my Note 3 doesn't at all have this issue with GPS.

 

I loaded an app called GPS Status & Toolbox which is an app that gives you a lot of technical GPS data.  I had the app open and the phone was connected to 18/18 satellites according to the app.  I then plugged in the USB charger into the bottom of the phone and I watched the GPS Status & Toolbox app as I plugged it in, no drop of the GPS signal was indicated by the app in question.

Message 62 of 99
Guru

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

I even tested this in my basement (my computer is there) and I had a lock on 7 of 18 satellites during the test.  I plugged in the Samsung USB 3.0 charger into the phone and not once was there a drop of the GPS signal based upon output from the GPS Status & Toolbox app.

 

Yes, I have the AT&T version of the Note 3.  I just picked mine up about two weeks ago, manufacturer date of February 10th, 2014.

Message 63 of 99
Guru

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

I did some investigation into the GPS system files on my phone.  No, it's not rooted so I can't modify any system files; all I can do is look at them.  I used an app called ES File Explorer and compared the MD5 checksums against several GPS-related system files that were patched by a user over at XDA developers.  Except for one file, it appears that my Note 3 came from the factory with a patched GPS sub-system.

Message 64 of 99
Guru

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

So, all in all... what does this mean for owners of the Note 3?  It means that the GPS issue that people have been experiencing is not a hardware related issue and that the issue is indeed a software issue and that it can be readily fixed by an OTA update.

 

As for when that OTA update will come?  Only AT&T, Samsung, and God knows that.

Message 65 of 99
Scholar

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

Hi @trparky

 

You seem keen to test?

 

Please see my latest two posts over at http://forums.att.com/t5/Android-Discussion-and-Support/Samsung-Galaxy-Note-3-GPS-Issue/m-p/3919514/... (that link goes to the second).

 

On a factory refurbished / fresh factory reset Note 3 running 4.3 NB4, all I did was log into my google account, download My Tracks, update all apps (which included Maps among others).

 

Then I turned on GPS and hit Record in mytracks and drove around.

 

EVery single time I do this (which I did with multiple phones), only the Note 3 has issues with my track. a dashed red line and far less distance recorded than I actually travelled. 

 

I have my original Note 3 and an AT&T refurbished, both have the problem. 

 

Therefore I am sure yours has the problem too...... please run the test ... take some photos so we can see the results.

 

Also I dont think your GPS system was patched if you found at least one file that did not match the XDA fix version..... (that's the difference that could possibly matter?)

 

I am going to apply the fix to one of these phones and then rerun my parallel tests to see if it actually fixed the problem

 

Thanks for being involved in this.

 

 

Message 66 of 99
Scholar

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

@trparky

 

Also .. your signature says you have an S4? If so, this problem is happening on AT&T Note 3 .... not S4

Message 67 of 99
Guru

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

Yeah... well, I have the Note 3.  I just failed to update my signature.  Silly me.

Message 68 of 99
Scholar

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

🙂 No problem .I too wish I had the AT&T s4 right about now..

Message 69 of 99
Guru

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

The following two files match what the user on XDA Developers has in his GPS fix patch...

 

/system/lib/hw/gps.goldfish.so

/system/etc/gps.conf

 

The only one that didn't match was /system/lib/hw/gps.default.so.

 

I have also driven around my area using Google Maps to navigate and I have moved in and out of 4G LTE areas of my city and again, not once did my phone lose its GPS lock.

Message 70 of 99
Scholar

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update


@trparky wrote:

not once did my phone lose its GPS lock.


I really do challenge you to use MyTracks to prove that fact. I too thought that this problem was intermittent .. what I found out after further study of all four samsung phones I now have , is that most users THINK they had flawless GPS coverage.

 

The only way I was able to prove how troublesome the issue is was by asking the phone to record the current GPS location SEVERAL TIMES A MINUTE. (By hitting the Record button on the free app My Tracks).

 

Once you review the data your phone has recorded, you too will see this issue is profound

 

@trparky are you on 4.3  Build xxxNB4?

Message 71 of 99
Guru

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

Build Number: JSS15J.N900AUCUBNB4

Message 72 of 99
Scholar

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

I just tried chatting again and i got a really sarcastic CSR. I just told a fix was coming soon and there was nothing they could do. Also she asked if all the other features were wokring on the phone and i said yes she said good i can give you 10$ credit. I asked here where she found a GPS unit for 10$.

 

GREAT CUSTOMER SERVICE ATT!

Message 73 of 99
Scholar

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update

I received a one time $25 credit. Others have received 3 months of data service half off, which would be around $45 total value.

 

Keep complaining.

Message 74 of 99
Scholar

Re: Samsung Galaxy Note 3: Android 4.4 (Kit-Kat) update


@trparky wrote:

The following two files match what the user on XDA Developers has in his GPS fix patch...

 

/system/lib/hw/gps.goldfish.so

/system/etc/gps.conf

 

The only one that didn't match was /system/lib/hw/gps.default.so.

 


@trparky

 

Okay so I have applied the XDA fix to one of my safestraped backups, then compared these files bit-by-bit

 

/system/lib/hw/gps.default.so
/system/lib/hw/gps.goldfish.so
/system/lib/libloc_adapter.so
/system/lib/libloc_api_v02.so
/system/lib/libloc_eng.so
/system/etc/gps.conf

 

the "fixed" versions in the XDA files are dated 2009. aside from the file date/time change, the following files were NOT any different from the stock ones I already had:

gps.conf

gps.goldfish.so

 

All of the other files were significantly different.

 

Now I am in the process of testing the effects of the new files. It should be easy for me to see if they fixed the problem or not ... Just have to go on a short drive with My Tracks recording...

 

Message 75 of 99
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