Samsung Galaxy Note 2 - Calls disconnect frequently.

Contributor

Samsung Galaxy Note 2 - Calls disconnect frequently.

Hi,

I have a Samsung galaxy note 2. I got this phone replaced last week due to some connectivity issues in WIFI. Now WIFI seems to be fine.I am facing new Issues in making calls and recieving Calls.

 

The call gets disconnected after few minutes and network conntection is gone. The newtwork connection comes up the next minute.With this issue i am not able to continuously talk for more than few minutes.

 

Has anyone else faced the same issue. What can be done?

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Employee

Re: Samsung Galaxy Note 2 - Calls disconnect frequently.

Hello Amaran, your device made need to re-register with the network. Try powering your device off for 30 seconds. If this doesn't resolve your issue send us a private message to ATTCustomerCare  please include your account number, name and a good callback number so that we can look into it.

 

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3
Tutor

Re: Samsung Galaxy Note 2 - Calls disconnect frequently.

Hi, I was wondering if you got your issue resolved or not? I am looking into getting this phone and want to avoid this issue if I can...

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