Samsung Galaxy 7Edge

I can't get updates.I have the September 2016 updates. When I try to get new updates the message I get is : Your device is updated.
I Need help to get the latest updates

Responses

ATTHelp

Community Support

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231.2K Messages

7 years ago

Hello @J.Bosco,

I can understand how important it is getting the latest update. It will be my pleasure to help!

We offer a fantastic resource called the Troubleshoot and Resolve Tool! This great tool is like a tech support agent who is available at any time of day! After choosing your phone’s make and model, please go to Device/Software Issues > Software Update.

I would also like to investigate deeper into this for you. I will be sending you a private message to your Forum’s Inbox to gather information. Please be on the lookout for my message!

Thank you for reaching out to the Community Forums! Have a marvelous day!

Katie, AT&T Community Specialist

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