11-28-2012 12:06 AM - edited 11-28-2012 12:07 AM
I haven't used ConnectBot to connect trough SSH for a while. Today I tested it again, no problem over WIFI trough DSL, but after I turn off WIFI and the 4G Signal shows up, I am not able to connect anymore.
Has SSH been deactivated from AT&T Network or is there a problem on my device.
Thanks for any info.
02-07-2013 7:49 AM
Having the same problem with my htc inspire 4g. I have also tried using the hotspot with my laptop and I am unable to ssh using putty there too. Everything works fine when on my home wi-fi though. It definitely seems they are blocking port 22.
02-07-2013 7:55 AM
Just tried another machine running on a non-standard ssh port and that too can not be connected to either.
02-07-2013 8:53 AM
Support is absolutely awful too!! Contacted them a few minutes ago and went round and round with some woman there that wouldnt read what i told her and then ends up disconnecting me after making me wait a few minutes for a manager. I am about to drop all 3 phones I have with at&t and go back to verizon if this is how they support their customers. At least with verizon i had better signal coverage.
Thank you for your patience! Your AT&T Representative will be with you shortly.
Welcome! You are now chatting with 'Rodney Groce'Rodney Groce: Good morning, ****, and thanks for chatting with AT&T. My name is Rodney, and we'll be happy to help you out today.You: hello rodney... i am having problems (and have been for a while now) connecting through my phone to sshRodney Groce: Ssh?You: yes sshits acting like port 22 is blockedRodney Groce: Okay. For something like this, I'd need to get you in touch with the next tier of Tech Support. Would that be okay, John?You: sureCSR: Alright, one moment.
One moment while I transfer this chat to a representative that is better skilled to handle your concern.Welcome! You are now chatting with 'Deborah Clark'Deborah Clark: Thank you for choosing AT&T wireless technical chat.
May I please have the 10 digit wireless number I will be working with please.You: hello deborah its **********Deborah Clark: Thank you, I will need the name of the account holder, along with the last 4 digits of their social security number please.You: ********Deborah Clark: How can I help you today, Ms. ****?You: i need port 22 unblockedand possibly a couple of others'Deborah Clark: I do not understand what you mean by that I amsorry.What exactly are you trying to do with this phone?You: i am unable to ssh using connectbot from my phone, also unable to ssh from my laptop while using phone ashotspotits acting like the port is blockedi was able to do this at one time but have been having trouble with this for a while nowDeborah Clark: Where is this port in the phone or the computer?You: internet port tcp 22Deborah Clark: Where is this port in the phone or the computer?You: its an internet port... its not on the phone or computer!perhaps firewall is blocking it?Deborah Clark: All I can do if send you a link on how to connect to the hotspot, I unfortunately have nothing I can do with an internet port, I am sorry.You: fine send me up the chain to next level upsomeone who deals with internetDeborah Clark: We do not deal with your home internet, you will need to contact them.I am very sorry, I cannot assist with this issue, Mr. ****.You: this is nothing to do with home internet! this is using my phone as a hotspot...i know how to do thisi run a computer and internet security businessDeborah Clark: I will you the link tell me how far you get.You: what??Deborah Clark: click hereYou: oh my lord really???are you listening to me???i know how to connect to the hotspot... i use it all the time... im using it now to talk to you!!Deborah Clark: Yes Mr. Bage, okay then this is all we can do , I have no information on internet ports, I am very sorry.This is a question for your internet provider.You: yes it is... at&t is my internet provider through my telephone!!arent you with at&t??Deborah Clark: I am with AT&T wireless, I do not have any access to your home AT&T, they can be reached at 1 800 288 2020.You: i am not at home and i do not have a problem with my home internet!!this is internet through my PHONEDeborah Clark: Mr. Bage if you can set up your hotspot on the phone, that is really all I have instructions on. As for these ports, this is an wired internet issue, not wireless, I am very sorry.You: its obvious that you cant help mehowever this is wireless as it is internet through my phoneDeborah Clark: No I am very sorry, I cannot.You: not wired as it is connect though the mobile broadbandtherefore it is not wired, its wireless through at&t wirelessthat is why i am herenot over at uverse supportlike i said its obvious that you can not help me so send me on up the chain to next level of support for at&twireless servicei understand you may not know what I am referring to, thats not your fault however if you read what i typedyou will see that this is a wireless internet problemDeborah Clark: Mr. ****, I am very sorry, if you are connected to me via the hotpsot then we know it works,'I do not have any information on port 22 is blocked, nor any firewalls you may or may not have set up. I am very sorry.You: exactly basic internet over port 80 works... it has nothing to do with any firewall i have set up,at&t runs a firewall tooplease send up to next level of supportDeborah Clark: If AT&T is your home internet then you can reach them at 1 800 288 2020, my manger will not have any access to firewall information for them either.You: really you going there again???i dont have time to go round and round with you over the same thingso please send up to next level of supportDeborah Clark: I understand I need a few minute to get a manager.Your session has ended. You can close this window.
02-07-2013 9:35 AM
Made a 2nd attempt to the chat, apparently got someone right off the bat that knew what to do... its unblocked and working for the moment anyway. I guess time will tell.
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