SGS3 (4.1.2) Crashes/Reboots when Copying text - KNOWN ISSUE!!

Highlighted
m2r
Tutor

SGS3 (4.1.2) Crashes/Reboots when Copying text - KNOWN ISSUE!!

What is AT&T doing to address this problem! My phone continually reboots on a regular bases when I copy text. This is a known issue. More info here: http://www.digitaltrends.com/mobile/touchwiz-samsung-clipboard-bug/.

 

Is there anything that we can to to mitigate this issue? Can AT&T pressure Samsung to get this thing fixed?? This is a TERRIBLE CUSTOMER EXPERIENCE!

 

TIA

4,653 Views
Message 1 of 2
Professor

Re: SGS3 (4.1.2) Crashes/Reboots when Copying text - KNOWN ISSUE!!

Used to have the same problem with my old S3.

 

If rooted - Wipe cache, fix permissions, clear /data/clipboard.

Non-rooted - Hard reset.

 

Only advice I can give ya, unfortunately...

Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support