SAMSUNG GALAXY NOTE III Driver Download Issues?

Question

Good Morning:

Downloaded the Windows drivers for the SAMSUNG GALAXY NOTE III via Windows update. Actually, it was two files downloaded. All OK, or so I thought.

However when attaching the phone via supplied USB cable, the following messsage appears on the computer monitor's lower right side:

" HARDWARE I.D. MISSING. WINDOWS CANNOT IDENTIFY DEVICE PLUGGED

INTO SAMSUNG MOBILE USB COMPOSITE DEVICE"

Computer is running WIN HOME PREMIUM VISTA, service pack 2 and 64 bit system. Never had this message prior to downlaoding the two previously mentioned files.

Any suggestion? Thanks in advance.

- - Greg

21stNow · Answer

Clarify for us whether you are referring to the Galaxy Note II or the Galaxy S III.  If you really meant the Galaxy Note III, that could be the problem as that device hasn't been released yet.

Jimmers40 · Answer

I have that problem to most of time. I just unplug usb and plug back in. Then always works. Once in a while i have to change usb ports. Then takes a bit to load phone stats in. But i always can get it to work. Kies has always been stubborn.