Contributor
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1 Message
SAMSUNG GALAXY NOTE 5
My note 5 will not stay powered on unless it's on the charger soon as I take it off the phone turns off and won't come back on unless it's on the charger
Contributor
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1 Message
My note 5 will not stay powered on unless it's on the charger soon as I take it off the phone turns off and won't come back on unless it's on the charger
Accepted Solution
Official Solution
tim horton
Professor
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1.3K Messages
5 years ago
Either you battery is not holding the charge, so you need a new battery. Or your charger is not charging the battery, which you need a replacement. Are you using the original charger and cable? As a temporary workaround, you can use an external battery.
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Purplelady16
Contributor
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1 Message
5 years ago
I'm in the process of unlocking my Samsung Galaxy Note 5. I got the 24 hour confirm email but when I hit Confirm it goes to a blank page. I only have a few hours left. Please help me resolve this issue.
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