Explore & discover

Helpful Links

SAMSUNG GALAXY NOTE 5

Highlighted
Contributor

SAMSUNG GALAXY NOTE 5

My note 5 will not stay powered on unless it's on the charger soon as I take it off the phone turns off and won't come back on unless it's on the charger 

541 Views
Message 1 of 3
ACE - Professor
Solution
Accepted by ACE - Professor (ACE - Professor)
Accepted by adidaskid808
‎12-25-2018 8:33 AM

Re: SAMSUNG GALAXY NOTE 5

Either you battery is not holding the charge, so you need a new battery. Or your charger is not charging the battery, which you need a replacement. Are you using the original charger and cable? As a temporary workaround, you can use an external battery.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 3
Contributor

Re: SAMSUNG GALAXY NOTE 5

I'm in the process of unlocking my Samsung Galaxy Note 5. I got the 24 hour confirm email but when I hit Confirm it goes to a blank page. I only have a few hours left. Please help me resolve this issue. 

Message 3 of 3
Share this topic
Share this topic
Additional Support