Explore & discover

Helpful Links

S6 Active won't update.


S6 Active won't update.

I have been trying to update my S6 active for a year and it keeps telling me its up to date have tried freeing up space and clearing memory caches but nothing is working. Please someone help.

Message 1 of 2

Re: S6 Active won't update.

What is the Baseband version and security patch level currently on your phone?


The last update for the phone released by AT&T is from July 2, 2018, with June 1, 2018 patch level. Baseband version: G890AUCS7DRF2


If you have the above, that's it.  No more for the S6 Active.  Not from AT&T, and not from Samsung either.

Message 2 of 2
Share this topic
Share this topic

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support