Ask a question
Search in Wireless Forums

Wireless Forum

Reply
Posted Mar 8, 2013
7:25:40 PM
Refusing delivery and getting the phone elsewhere?

So I ordered the HTC One today through AT&T's site.. then later I saw that it's half the price at Best Buy// my question is this: I want to go to Best Buy tomorrow and get the phone there.. is that something I can do? I agreed to a 2 year plan when buying the phone through AT&T.. can Best Buy work around that? I plan on refusing the delivery from AT&T

So I ordered the HTC One today through AT&T's site.. then later I saw that it's half the price at Best Buy// my question is this: I want to go to Best Buy tomorrow and get the phone there.. is that something I can do? I agreed to a 2 year plan when buying the phone through AT&T.. can Best Buy work around that? I plan on refusing the delivery from AT&T

0
(0)
  • Rate this reply
View profile
Solved
Mar 9, 2013 5:04:41 AM
0
(0)
Expert

EastBayPunk wrote:

So I ordered the HTC One today through AT&T's site.. then later I saw that it's half the price at Best Buy// my question is this: I want to go to Best Buy tomorrow and get the phone there.. is that something I can do? I agreed to a 2 year plan when buying the phone through AT&T.. can Best Buy work around that? I plan on refusing the delivery from AT&T


the answer is it depends - have you recieved the phone from att yet? If not you need to wait till it shows up then use buyers remorse, return the phone and wait till your status changes, if you have recieved the phone and it is less then 14 days you can still use buyers remorse and return the phone to att and wait till your upgrade status changes. If after 14 day you are pretty much out of luck - and to answer the next question - no att does not price match no matter what.

ATT has to handle the return of the phone, Best Buy cannot

Accepted Solution

Refusing delivery and getting the phone elsewhere?

2,389 views
10 replies
(0) Me too
(0) Me too
Reply
View all replies
(10)
0
(0)
  • Rate this reply
View profile
Solved
Mar 9, 2013 5:04:41 AM
0
(0)
Expert

EastBayPunk wrote:

So I ordered the HTC One today through AT&T's site.. then later I saw that it's half the price at Best Buy// my question is this: I want to go to Best Buy tomorrow and get the phone there.. is that something I can do? I agreed to a 2 year plan when buying the phone through AT&T.. can Best Buy work around that? I plan on refusing the delivery from AT&T


the answer is it depends - have you recieved the phone from att yet? If not you need to wait till it shows up then use buyers remorse, return the phone and wait till your status changes, if you have recieved the phone and it is less then 14 days you can still use buyers remorse and return the phone to att and wait till your upgrade status changes. If after 14 day you are pretty much out of luck - and to answer the next question - no att does not price match no matter what.

ATT has to handle the return of the phone, Best Buy cannot


EastBayPunk wrote:

So I ordered the HTC One today through AT&T's site.. then later I saw that it's half the price at Best Buy// my question is this: I want to go to Best Buy tomorrow and get the phone there.. is that something I can do? I agreed to a 2 year plan when buying the phone through AT&T.. can Best Buy work around that? I plan on refusing the delivery from AT&T


the answer is it depends - have you recieved the phone from att yet? If not you need to wait till it shows up then use buyers remorse, return the phone and wait till your status changes, if you have recieved the phone and it is less then 14 days you can still use buyers remorse and return the phone to att and wait till your upgrade status changes. If after 14 day you are pretty much out of luck - and to answer the next question - no att does not price match no matter what.

ATT has to handle the return of the phone, Best Buy cannot

Re: Refusing delivery and getting the phone elsewhere?

2 of 11 (2,350 Views)
Solution
0
(0)
  • Rate this reply
View profile
Mar 9, 2013 10:24:35 AM
0
(0)
Tutor

Are you sure you ordered the HTC One?  I just went on both Best Buy and ATT websites and can't find any information other than they are "coming soon."  I then called both companies and and requested info on preorder and none was available. (As of Mar 9,10:30 am PST)

 

It is very easy to confuse HTC phones since some have letters after them, and some of those letters can be very small.

 

Are you sure you ordered the HTC One?  I just went on both Best Buy and ATT websites and can't find any information other than they are "coming soon."  I then called both companies and and requested info on preorder and none was available. (As of Mar 9,10:30 am PST)

 

It is very easy to confuse HTC phones since some have letters after them, and some of those letters can be very small.

 

Re: Refusing delivery and getting the phone elsewhere?

3 of 11 (2,307 Views)
0
(0)
  • Rate this reply
View profile
Mar 9, 2013 10:34:08 AM
0
(0)
Tutor
Yeah, I'm sure.. If you do a search on AT&T's site it will come up.. I saw the "coming soon" stuff too.. I guess they need to update their ads.. But yeah, it's already been shipped.. I'm gonna just keep it instead of dealing with the hassle of refusing the package and going to Best Buy.
Yeah, I'm sure.. If you do a search on AT&T's site it will come up.. I saw the "coming soon" stuff too.. I guess they need to update their ads.. But yeah, it's already been shipped.. I'm gonna just keep it instead of dealing with the hassle of refusing the package and going to Best Buy.

Re: Refusing delivery and getting the phone elsewhere?

4 of 11 (2,300 Views)
0
(0)
  • Rate this reply
View profile
Mar 9, 2013 10:51:42 AM
0
(0)
Tutor

Are you REALLY REALLY SURE?   I did that search and here is the link--

 

http://www.att.com/global-search/search.jsp?App_ID=HOME&autoSuggest=FALSE&tabPressed=FALSE&q=HTC+One...

 

On the top of page 2 it lists the One, but when you click on it, you get the same "coming soon" message.  Could you provide me with your link?  Because I want this phone.  It could be that if you are on the east coast you might be getting it sooner?  Not sure where you are.

 

If you get that phone from ATT you will probably be the first one in the US to do so, excluding the freebies they send to websites and others.  Plus---I can't find it on Best Buy. 

Thanks!

 

Are you REALLY REALLY SURE?   I did that search and here is the link--

 

http://www.att.com/global-search/search.jsp?App_ID=HOME&autoSuggest=FALSE&tabPressed=FALSE&q=HTC+One#!/All/

 

On the top of page 2 it lists the One, but when you click on it, you get the same "coming soon" message.  Could you provide me with your link?  Because I want this phone.  It could be that if you are on the east coast you might be getting it sooner?  Not sure where you are.

 

If you get that phone from ATT you will probably be the first one in the US to do so, excluding the freebies they send to websites and others.  Plus---I can't find it on Best Buy. 

Thanks!

 

Re: Refusing delivery and getting the phone elsewhere?

5 of 11 (2,288 Views)
0
(0)
  • Rate this reply

Re: Refusing delivery and getting the phone elsewhere?

6 of 11 (2,277 Views)
0
(0)
  • Rate this reply

Re: Refusing delivery and getting the phone elsewhere?

7 of 11 (2,273 Views)
0
(0)
  • Rate this reply
View profile
Mar 9, 2013 11:01:14 AM
0
(0)
Tutor
Don't pay attention to those "coming soon" ads.. I believe they are old
Don't pay attention to those "coming soon" ads.. I believe they are old

Re: Refusing delivery and getting the phone elsewhere?

8 of 11 (2,272 Views)
0
(0)
  • Rate this reply
View profile
Mar 9, 2013 11:02:30 AM
0
(0)
Tutor

Well, that is the HTC One X.  Two generations ago.  Then they came out with the X+.  Yes, it is $99 on ATT and $49 on Best Buy, but it is not the ONE.  Thanks for the link.  You migiht like the ONE X. 

 

Well, that is the HTC One X.  Two generations ago.  Then they came out with the X+.  Yes, it is $99 on ATT and $49 on Best Buy, but it is not the ONE.  Thanks for the link.  You migiht like the ONE X. 

 

Re: Refusing delivery and getting the phone elsewhere?

9 of 11 (2,271 Views)
0
(0)
  • Rate this reply
View profile
Mar 9, 2013 11:06:38 AM
0
(0)
Tutor
Oh ok.. I wasn't aware of the new one coming.. But, I did my research on the One x.. I definitely like it.. Decent upgrade from my iPhone 4.. I'm done with Apple
Oh ok.. I wasn't aware of the new one coming.. But, I did my research on the One x.. I definitely like it.. Decent upgrade from my iPhone 4.. I'm done with Apple

Re: Refusing delivery and getting the phone elsewhere?

10 of 11 (2,266 Views)
Highlighted
0
(0)
  • Rate this reply
View profile
Mar 9, 2013 11:11:50 AM
0
(0)
Tutor

Don't blame you.  My son has an Iphone 4.  He is having reception problems.  Thanks for the response.

 

Don't blame you.  My son has an Iphone 4.  He is having reception problems.  Thanks for the response.

 

Re: Refusing delivery and getting the phone elsewhere?

11 of 11 (2,256 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post