Re-install deleted App

Scholar

Re-install deleted App

I accidentally deleted-into trash an app  (not uninstalled) from my S3.  I've been trying to reinstall it (although I don't think it was really uninstalled). 

 

When I go to Google Play,  of course it says installed and when I try to install it again,  it shows downloading and then times out with an error 923 and 495.  I've cleared cache and rebooted and can't find any pieces of it.

 

Any thoughts would be a help.

 

Thx,  Bill

Message 1 of 4 (3,928 Views)
Employee

Re: Re-install deleted App

I'd reccomend moving this, or asking in the Android section.

https://forums.att.com/t5/Android-Discussion-and-Support/bd-p/Android

-Alex

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4 (3,912 Views)
Tutor

Re: Re-install deleted App

You didn't "delete" the app -- you simply removed the icon from one of the screens.

 

Go to the Apps "drawer" (icon looks like 16 small white squares arranged in a square), find the icon of the app that you removed, hold your finger on the icon, then drag it to whichever screen you want (if you drag it to one side or the other, you can scroll through the screens).

Message 3 of 4 (3,766 Views)
Highlighted
Scholar
Solution
Accepted by topic author tucson146
‎09-30-2015 1:39 AM

Re: Re-install deleted App

Thanks for the reply. I did try that.  It was not there (I agree,  it should have been).  This is the email responce I received from the app manufacturer.  This did restore the icon.

 

 

Step1: Clear Cache

If your device has a strong Internet connection, clear your cache and data on the  Google Play Store and Download Manager apps, then try your downloads again.

Note: If you've changed your settings on the  Google Play Store app (content filterspassword protection, etc.), after clearing your cache and data, you'll need to change them again in the Play Store app's Settings.

Google Play Store app

  1. Open your device's main Settings menu.
  2. Under "Device", touch Apps or Application manager (depending on your device, this may be different).
  3. Swipe to view "All" apps.
  4. Select the  Google Play Store app.
  5. Under "Cache", touch Clear cache.
  6. Under "Storage", touch Clear data.

Download Manager

  1. Open your device's main Settings menu.
  2. Under "Device", touch Apps or Application manager (depending on your device, this may be different).
  3. Swipe to view "All" apps.
  4. Select Download Manager.
  5. Under "Cache", touch Clear cache.
  6. Under "Storage", touch Clear data.

Step 2: Try signing out and sign in back to Google Play store. 

Step 3: Restart the device. 

Message 4 of 4 (3,604 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.