The Samsung Galaxy S24
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1 Message
Monday, March 20th, 2017 10:29 PM
Phone calls
Is anyone else reporting lack of phone call service with AT&T?
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Conference
Contributor
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1 Message
7 years ago
If I could get ONE rep to help me, but a dozen? "You have to have a second phone lalala." What single person has a second phone?
"We don't have a store in your area." What? I am stranded traveling in Rapid City, South Dakota with bad Wi-Fi and no phone! Disgusted!
ONE rep per technical issue AT&T! Make it easy to live chat, not "F you, we won't set you up."
Un-user-friendly!
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ATTHelp
Community Support
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230.7K Messages
7 years ago
Hello there @Conference!
We never wish to hear of our customers experiencing this type of service issue! These days, the utilization of your phone service is definitely important. I will be happy to work with you further.
I would like to research the matter in order to gather additional details on the service problem. Please expect a private message from me shortly. We can go ahead and continue from there.
I hope to speak soon, have a wonderful week!
Shenoah, AT&T Community Specialist
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