Teacher
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12 Messages
Phone Service
ATT keep dropping calls. This is happening most everyday. Do I have to switch to T-Mobile???? And my Samsung battery is draining! I've blocked all aps. shut down aps and nothing is running. Must be something in the background that I can't find!
Anonymous
New Member
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25.7K Messages
6 years ago
Check your settings. Your phone tells you what's using your battery. Keep in mind batteries get worse with age
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Bousejg
Teacher
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12 Messages
6 years ago
background that's running. My phone is fairly new, barely a year old. I
had this problem with my old phone and traded it in for this new one.
Same problem!
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Anonymous
New Member
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25.7K Messages
6 years ago
Again, check your settings. It tells you what's using it
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sandblaster
ACE - Expert
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64.7K Messages
6 years ago
Dropped calls could be due to the phone. If you are having battery issues, perhaps your dropped call issue is the phone, not the network.
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Bousejg
Teacher
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12 Messages
6 years ago
disconnecting. I had a wonderful agent who helped me with my batter and
apps.
I did the troubleshooting on the ATT site and when I selected the option
"restart Network" It seemed to work for awhile. Then when I tried to call
someone they could hardly hear me. Then the calls started dropping again.
I went online to chat again and the next agent cleaned up my apps and fixed
my battery. Then tried calling and again calls kept dropping. So I got
the 3rd agent. He tried to call me and he got the voicemail that I have
been complaining about for a long time. He finally figured out I need a
new sim card. Of course I lost the chat line again! so the 4th one
finally got my address to send me a new sim card.
I sure hope this fixes all the problem I have been having. I seriously
though of switching to T-Mobile!
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