06-06-2013 6:29 AM
We "The Customers" demand the release or an exact date for the release of the 4.1.2 Jelly bean Update for the Samsung Galaxy S3 (SGH-I747). Since these petitions are ignored apart from an occasional patronizing and inane political statement amounting to nothing more than a condescending pat on the head, we the signers would enjoy a rapid response from AT&T. Since AT&T and its representative have failed to provided any information on such matter, we demand that AT&T immediately assign a CSR or any other representative with a vapid response to this petition, and never attempt to take any meaningful action on this or any other issue. We would also like a cookie.
06-07-2013 3:43 PM - last edited on 06-30-2013 8:46 PM by Phil-101
Signed pending BBB complaint as well. I pay for this service as you alk do too, we should be getting our money's worth instead of........this.
[Legal discussions are not permitted per the Guidelines]
06-07-2013 9:37 PM
Perhaps we are approaching this in the wrong direction. How would AT&T react if customers paid their bill only when we were supported with "timely updates" as stated by them a few years ago. AT&T has ignored the GS3 in order to promote the GS4! From business aspect AT&T has made the desicison to withhold ANY and all updates in order to promote the S4! It's sound business since and bad customer support! It's evedent AT&T decided to cover profit margins over customer support!!!
Sadlly your ONLY options are hold your breath and wait for AT&T to do the right thing LOL! Or Root and Mod
06-10-2013 12:26 AM
06-10-2013 8:58 AM - last edited on 06-10-2013 9:03 AM by Taylarie
Well, we haven't seen an update in a timely manner as they stated a few years back, How about that for "standards"??? *** they don't comply with us "The customers".
[Per Guidelines: Keep it Relevant and Appropriate].
06-11-2013 3:09 PM
06-12-2013 10:55 AM
You know, I wouldn't be so annoyed with AT&T if they even gave us a status on the update, such as "We have been testing this for the last X months and are still working out [any bugs]." and then possibly give us updates such as how much closer they are to release. I guess that would be too difficult for someone to take 10 minutes every week to post that.
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
Congratulations! You earned the Liz badge!