06-06-2013 6:29 AM
We "The Customers" demand the release or an exact date for the release of the 4.1.2 Jelly bean Update for the Samsung Galaxy S3 (SGH-I747). Since these petitions are ignored apart from an occasional patronizing and inane political statement amounting to nothing more than a condescending pat on the head, we the signers would enjoy a rapid response from AT&T. Since AT&T and its representative have failed to provided any information on such matter, we demand that AT&T immediately assign a CSR or any other representative with a vapid response to this petition, and never attempt to take any meaningful action on this or any other issue. We would also like a cookie.
06-06-2013 7:11 AM
06-06-2013 12:11 PM
06-07-2013 3:43 PM - last edited on 06-30-2013 8:46 PM by Phil-101
Signed pending BBB complaint as well. I pay for this service as you alk do too, we should be getting our money's worth instead of........this.
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06-07-2013 8:56 PM
06-07-2013 9:37 PM
Perhaps we are approaching this in the wrong direction. How would AT&T react if customers paid their bill only when we were supported with "timely updates" as stated by them a few years ago. AT&T has ignored the GS3 in order to promote the GS4! From business aspect AT&T has made the desicison to withhold ANY and all updates in order to promote the S4! It's sound business since and bad customer support! It's evedent AT&T decided to cover profit margins over customer support!!!
Sadlly your ONLY options are hold your breath and wait for AT&T to do the right thing LOL! Or Root and Mod
06-10-2013 12:26 AM
06-10-2013 8:58 AM - last edited on 06-10-2013 9:03 AM by Taylarie
Well, we haven't seen an update in a timely manner as they stated a few years back, How about that for "standards"??? *** they don't comply with us "The customers".
[Per Guidelines: Keep it Relevant and Appropriate].
06-11-2013 3:09 PM
06-12-2013 10:55 AM
You know, I wouldn't be so annoyed with AT&T if they even gave us a status on the update, such as "We have been testing this for the last X months and are still working out [any bugs]." and then possibly give us updates such as how much closer they are to release. I guess that would be too difficult for someone to take 10 minutes every week to post that.
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