Helpful Links

Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

Scholar

Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

We "The Customers" demand the release or an exact date for the release of the 4.1.2 Jelly bean Update for the Samsung Galaxy S3 (SGH-I747). Since these petitions are ignored apart from an occasional patronizing and inane political statement amounting to nothing more than a condescending pat on the head, we the signers would enjoy a rapid response from AT&T. Since AT&T and its representative have failed to provided any information on such matter, we demand that AT&T immediately assign a CSR or any other representative with a vapid response to this petition, and never attempt to take any meaningful action on this or any other issue. We would also like a cookie.

Signed,

The Customers

17,714 Views
Message 1 of 42
Explorer

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

I a
Message 2 of 42
Explorer

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

Agree to that!!
Message 3 of 42
Mentor

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

You are supposed to click the Me Too button.
Message 4 of 42
Mentor

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

I think you'll get the cookie first.
Message 5 of 42
Tutor

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

Yes give us something.
Message 6 of 42
Scholar

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

Signed pending BBB complaint as well. I pay for this service as you alk do too, we should be getting our money's worth instead of........this.

 

[Legal discussions are not permitted per the Guidelines]

Message 7 of 42
Tutor

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

I agree they should realease it!!!!!
Message 8 of 42
Mentor

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

Perhaps we are approaching this in the wrong direction. How would AT&T react if customers paid their bill only when we were supported with "timely updates" as stated by them a few years ago. AT&T has ignored the GS3 in order to promote  the GS4! From business aspect AT&T has made the desicison to withhold ANY and all updates in order to promote the S4! It's sound business since and bad customer support! It's evedent AT&T decided to cover profit margins over customer support!!!

Sadlly your ONLY options are hold your breath and wait for AT&T to do the right thing LOL! Or Root and Mod

Message 9 of 42
Highlighted
Scholar

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

It's almost worth the ETF to be rid of a company with such bad support. Number one in unsatisfied customers for a good reason
Message 10 of 42
Scholar

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

 Well, we haven't seen an update in a timely manner as they stated a few years back, How about that for "standards"??? *** they don't comply with us "The customers". Smiley Mad

 

[Per Guidelines:  Keep it Relevant and Appropriate].

Message 11 of 42
Scholar

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

Keep it up guys.
Message 12 of 42
Mentor

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

Agreed!!!
Message 13 of 42
Mentor

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

Evidently the old business addage of the customer's always right has taken to the wayside
Message 14 of 42
Mentor

Re: Petition for the release of the 4.1.2 Jelly Bean update for the Samsung Galaxy S 3 (SGH-I747)

You know, I wouldn't be so annoyed with AT&T if they even gave us a status on the update, such as "We have been testing this for the last X months and are still working out [any bugs]." and then possibly give us updates such as how much closer they are to release.  I guess that would be too difficult for someone to take 10 minutes every week to post that. 

Message 15 of 42
Share this topic
Announcements

Is the iPhone X worth it? Find out why it totally is!

Find out how to track your iPhone's delivery!

Let us help you Give the Gift of AT&T Wireless this holiday season!

Additional Support