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OTA Update for Samsung Galaxy Note 2 (i317)

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OTA Update for Samsung Galaxy Note 2 (i317)

I recently (Sep 2013) received a notification for an ATT/Google OTA update.  I have tried to install it twice with no luck.

 

I get an error message that the MD5 can't be found, then I get a screen with a multiple choices for "Install", "Wipe", "Backup", etc (about 10 choices in all).  I can't remember the name on the top of that screen.

 

My baseband version is I317UCAMC3.  My Build number is JZO54K.I317UCAMC3. Android v4.1.2

 

Do you have any suggestions or insights that would help?

 

Thanks,

Ira

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Community Manager

Re: OTA Update for Samsung Galaxy Note 2 (i317)

Hi, IraSeigel!

 

Are you still having trouble updating your Galaxy Note 2?

 

If so, please send us a private message by clicking here so we can try to help! Please include your name, phone number, email address, and the best time to reach you.

 

You can expect a response within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, please feel free to message me with any additional questions or concerns!

 

-Mariana

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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