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Note 2(i317) 4.3 Android Upgrade

Note 2(i317) 4.3 Android Upgrade

Hello All,


My AT&T android still doesnt show up the Android 4.3 Update....


Current Android Version : 4.1.2
Baseband Number : I317UCAMC3


When ever I check for Software update, it says "Your software up-to date" and When I connect through Samsung Kies and check for Update, Samsung Kies says "Your Firmware is not Supported"...

Please suggest.


Thank in advance.

Tags (2)
Message 1 of 8
Community Manager

Re: Note 2(i317) 4.3 Android Upgrade

Hello, vivekchavhan!


Thanks for posting. I'm sorry to hear you're having difficulty with the latest software update for your Note 2. If you don't mind, please send us a private message by clicking here so we can help!


In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. 


In the meantime, feel free to message me with any other questions or concerns!



Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 8

Re: Note 2(i317) 4.3 Android Upgrade

Dear ATTMarianaCM,

recently you replyed to the questions of  i317ucamc3 owners who cant to upgrade. I am one who cant (device says that there is no upgrdade).

Help me please, too.

[edited for privacy] 

Thank you in advance


Message 3 of 8

Re: Note 2(i317) 4.3 Android Upgrade

Just something to consider.  with the Note 2 (I have one) when going to 4.3 many users are expirencing the following issues after the update:

  • extremly low battery life
  • Applications freezing, crashing and not working
  • lock up of phone requiring removing the battery to reset.

and there are others.  Seems that the coding is wrong with the update, and maybe AT&T froze updates to certain devices because of this?


This is my current perdicitment after the update, and I now want to be back at 4.2,

just something to consider before you do this.


good luck on the update issue, and remember to include as many details as you can so you can get help faster. 

Saying my phone is broke and ABC does not work usually will not get you far.

Try including the following

  • from the Settings application scroll down and tap About Device
  • include all the info that is greyed out
  • also list your applications you downloaded
  • and what options you use such as: wifi, NFC, Kites, etc, etc, and anything else you would like
  • NEVER INCLUDE your real name, email, phone number or address.  Only do that when contaction ATT support
  • Also list what steps (if any) you have tried to fix your issues)

Doing this allow members to not only know your issue, but if you say something like, My WiFi stopped working and you list that your WiFi icon is not working then someone with the same issue can help.


good luck




Message 4 of 8

Re: Note 2(i317) 4.3 Android Upgrade

Hello margaret.brafford,


Thank so much for the feedback.


I'm still struk up in Upgrading my AT&T Note 2.

You are lucky you had 4.2 ... Mine current verison is 4.1.2 (I317uCAMC3)


AT&T Support please tell the procedure to upgarde my Note 2 .... 


Thanks in advance.



[Edited for privacy.]


Message 5 of 8

Re: Note 2(i317) 4.3 Android Upgrade

Hello There,


Any update on this ???


Please help.....



Message 6 of 8

Re: Note 2(i317) 4.3 Android Upgrade



I have the same problem.  


I have an unlocked SGH-i317, Android Verion 4.1.2


Baseband version i317UCAMH3


I have had no real issues with 4.1.2 except now many new Apps require a newer version of Android to even run.  


When I try to upgrade with Kies, it says "This is the latest firmware".  If AT&T or Samsung is having problems with 4.3, at least offer 4.2 again for those stuck on 4.1.


Somebody please respond.  Thanks!



Message 7 of 8

Re: Note 2(i317) 4.3 Android Upgrade

Hello Mike,


Till date no solution ..... Only alternative is rooting the device which I dont want to do ..

Thank You.

Message 8 of 8
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