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Not eligable to unlock

Teacher

Not eligable to unlock

Why do I get the "not eligable to unlock" message when I try to use the request unlock code webpage? I purchased this phone at full price, no contract and paid in full.

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Message 1 of 5
Professor

Re: Not eligable to unlock

Do meet all the requirements for unlocking? If you don't you'll get that message.

Message 2 of 5
Teacher

Re: Not eligable to unlock

Yes, I do meet ALL of the requirements.

Message 3 of 5
Teacher

Re: Not eligable to unlock

Except one. You are still with AT&T!!!

Message 4 of 5
Professor

Re: Not eligable to unlock


toja3 wrote:

Except one. You are still with AT&T!!!


That is definitely not a requirement.  It clearly states in the requirements, that you be either a former or current AT&T customer.

 

https://www.att.com/deviceunlock/client/en_US/?

 

Current customers often will ask for their devices to be carrier unlocked, so they can use local prepaid SIMs while travelling to foreign countries.

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