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New note 9 battery drain


New note 9 battery drain

Just got it a couple days ago but ive noticed that when i take it off charge and not use it the battery has draind from 100 % to 86 % in 3 hours ive done all things i was told to do but it hasnt helpedScreenshot_20180920-124516_Settings.jpg


Message 1 of 3
Accepted by Administrator (Administrator)
Accepted by davidbk
‎09-27-2018 7:05 AM

Re: New note 9 battery drain

Hello @Rocytop88.


We’ve got answers. We recommend using our Troubleshoot Device tool. Just choose your device and under ‘Device/software issues’ select ‘Power and Battery’ and follow the prompts. If the tool is not able to resolve the issue, let us know so we can do further troubleshooting. Thanks for reaching out to us on Forums!


Dawn, AT&T Community Specialist

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Message 2 of 3

Re: New note 9 battery drain

There is some tips that could save the battery life for your reference:

1) Use Low Power Mode

2) Restrict Unimportant Notifications

3) Turn off Wi-fi if You Don't Need It

4) Do not Activate Location Service

5) Lower Screen Brightness

6) Limit Background Refresh for Applications

7) Tighten Up Auto-Lock the shortest period for your device, namely 30 seconds.

Message 3 of 3
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