For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
ryanphinney's profile

Tutor

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2 Messages

Monday, May 22nd, 2017 7:55 PM

New Update on HTC One M-9 has killed Google Playstore

I have the HTC One M-9 and recently downloaded the latest AT&T software update. Since its installation, whenever I attempt to open Google Play Store, a blank white window opens and stays blank. The same thing happens when I attempt to open Google Play Store from a web browser. Hopefully someone is looking into fixing this bug from the latest update...

Accepted Solution

Official Solution

ACE - Expert

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23.9K Messages

7 years ago

@ryanphinney

 

web browser from your phone or a computer?  If its the phone clear the cache if that dont work factory reset the phone.

Tutor

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2 Messages

7 years ago

Thanks, clearing the cache and restarting seems to have worked. I appreciate the reply and solution!!

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