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New Galaxy s5 won't connect to microcell!!!


New Galaxy s5 won't connect to microcell!!!

Hi! Never posted here Smiley Happy. Got a new Galaxy S5 yesterday and it will not connect to microcell. The number  was already in the user list since it's not a new line,just new phone. I've plugged unplugged, turned airplane mode on and odd, data on and off.  Nothing works!  my iphone 4s had no problems and other phones in house work. I have 0 service In my home without microcell.  I hate to return phone but may have to go back to an iphone if this is a galaxy issuse. Any ideas will be grealty appreciated!!!!

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ACE - Expert

Re: New Galaxy s5 won't connect to microcell!!!

Post in the microcell forum also
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3

Re: New Galaxy s5 won't connect to microcell!!!

I have the same problem with my Galaxy 5s.  I had a Moto X, first gen before and it would stay connected constantly to the microcell and I could use my phone in the house.  This one will connect, then disconnect almost immediately.  I have extreme difficulty using my phone at home with my microcell.  AT&T cannot fix this and will not let me cancel my service so I can get a provider that I can actually use at home.

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