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Nano sim cards

How long have nano sim cards been on backorder? How long is it taking to receive one after ordering it online?

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Message 1 of 4
Administrator

Re: Nano sim cards

Hi @Marcoblue,

 

We'd love to help!

 

Have you already ordered a SIM, and you're curious about the progress? You can visit our Order Management Portal to stay up to date with your orders. Use this to view the current status of your order, and let us know what you see. 

 

We look forward to your response!

 

Collin, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Contributor

Re: Nano sim cards

My order was put in online on 7/22 and it's still showing as "In Progress"

Are there alternatives to ordering a new sim card online? Can I pick up one at an ATT store

?

Message 3 of 4
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎08-15-2019 4:47 PM

Re: Nano sim cards

Hi, @Marcoblue,

 

Thank you for the question! You can pick up a SIM card in your local AT&T Store. Set an appointment at the store so the visit can work with your schedule.

 

Have a great week!

 

James, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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