Contributor
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1 Message
My smartphone no update
Hello,I have a samsung-SM-G900A device linked to your service provider, I want to know if you have any of them to send me an update even though I'm in Brazil.
Contributor
•
1 Message
Hello,I have a samsung-SM-G900A device linked to your service provider, I want to know if you have any of them to send me an update even though I'm in Brazil.
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.7K Messages
5 years ago
Hello, @M032004,
Thank you for reaching out to us on this. Here are things to know about receiving software updates through AT&T. While outside of the US, you would not be connected to the network and would not be able to receive the update through AT&T. You need to contact your current service provider.
Have a great week!
James, AT&T Community Specialist
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