The Samsung Galaxy S24
M032004's profile

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1 Message

Saturday, June 15th, 2019 2:08 AM

My smartphone no update

 

Hello,I have a samsung-SM-G900A device linked to your service provider, I want to know if you have any of them to send me an update even though I'm in Brazil. 

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230.7K Messages

5 years ago

Hello, @M032004,

 

Thank you for reaching out to us on this. Here are things to know about receiving software updates through AT&T. While outside of the US, you would not be connected to the network and would not be able to receive the update through AT&T. You need to contact your current service provider.

 

Have a great week!

 

James, AT&T Community Specialist

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