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Posted Aug 19, 2013
6:24:27 AM
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My Samsung Captivate Glide SD card problems

My Samsung Captivate Glide suddenly stopped recognizing the SD card. I've tested the card in other phones and devices, it works fine.  I've also tried other SD cards in the Captivate and it doesn't recognize them either.  Any suggestions or is this phone toast?

My Samsung Captivate Glide suddenly stopped recognizing the SD card. I've tested the card in other phones and devices, it works fine.  I've also tried other SD cards in the Captivate and it doesn't recognize them either.  Any suggestions or is this phone toast?

My Samsung Captivate Glide SD card problems

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Aug 21, 2013 6:35:27 AM
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Hello @FlaGirl97  !

 

Are you still having issues with the SD card in your Samsung Captivate Glide? Is the phone still under warranty? If so, you may want to take it to your nearest device warranty center for diagnostics. Just follow the Warranty Center link below to find the center nearest to you. Otherwise, you may want to try some basic troubleshooting. I've included a link to AT&T's device tutorials. Simply select your device and click "troubleshoot your device."

 

Device How To

 

Warranty Center

 

Let us know if this helps!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello @FlaGirl97  !

 

Are you still having issues with the SD card in your Samsung Captivate Glide? Is the phone still under warranty? If so, you may want to take it to your nearest device warranty center for diagnostics. Just follow the Warranty Center link below to find the center nearest to you. Otherwise, you may want to try some basic troubleshooting. I've included a link to AT&T's device tutorials. Simply select your device and click "troubleshoot your device."

 

Device How To

 

Warranty Center

 

Let us know if this helps!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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