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Posted Aug 31, 2012
4:47:28 PM
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Multimedia messages not opening/downloading

I just upgraded to the Samsung Galaxy II skyrocket and have gotten a few multimedia messages from friends that I cannot open.  It gives me a download button but it doesn't download.  Hours later I check the message and its there.  The messages aren't very big, usually 1kb when I look at the message properties.  Any suggestions and how to fix this? 

I just upgraded to the Samsung Galaxy II skyrocket and have gotten a few multimedia messages from friends that I cannot open.  It gives me a download button but it doesn't download.  Hours later I check the message and its there.  The messages aren't very big, usually 1kb when I look at the message properties.  Any suggestions and how to fix this? 

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Sep 4, 2012 9:43:00 PM
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SMPell wrote:

I just upgraded to the Samsung Galaxy II skyrocket and have gotten a few multimedia messages from friends that I cannot open.  It gives me a download button but it doesn't download.  Hours later I check the message and its there.  The messages aren't very big, usually 1kb when I look at the message properties.  Any suggestions and how to fix this? 


Turn off Wifi and enable your data connection. They will not download over wifi. I had the same problem til i figured that out. 

 




 REGRET NOTHING~


     we live & learn~

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Multimedia messages not opening/downloading

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Sep 1, 2012 12:35:05 AM
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Professor

You'll want to check your APN settings. Easiest way would be to call CS. You could also do a quick search on here or Google.

You'll want to check your APN settings. Easiest way would be to call CS. You could also do a quick search on here or Google.

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Sep 2, 2012 8:28:26 PM
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Yeah I have gotten that before...try turning off your Wifi then try downloading the message...WiFi for some reason messes with it
Yeah I have gotten that before...try turning off your Wifi then try downloading the message...WiFi for some reason messes with it

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Sep 3, 2012 1:23:05 PM
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Professor
Check that data is enabled. Messaging data is not counted in terms data bytes but IS counted on a per message basis with a fixed charge like 25¢ per MMS message. Hence you can use MMS without a data plan.
Check that data is enabled. Messaging data is not counted in terms data bytes but IS counted on a per message basis with a fixed charge like 25¢ per MMS message. Hence you can use MMS without a data plan.

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Sep 4, 2012 9:43:00 PM
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SMPell wrote:

I just upgraded to the Samsung Galaxy II skyrocket and have gotten a few multimedia messages from friends that I cannot open.  It gives me a download button but it doesn't download.  Hours later I check the message and its there.  The messages aren't very big, usually 1kb when I look at the message properties.  Any suggestions and how to fix this? 


Turn off Wifi and enable your data connection. They will not download over wifi. I had the same problem til i figured that out. 

 




 REGRET NOTHING~


     we live & learn~


SMPell wrote:

I just upgraded to the Samsung Galaxy II skyrocket and have gotten a few multimedia messages from friends that I cannot open.  It gives me a download button but it doesn't download.  Hours later I check the message and its there.  The messages aren't very big, usually 1kb when I look at the message properties.  Any suggestions and how to fix this? 


Turn off Wifi and enable your data connection. They will not download over wifi. I had the same problem til i figured that out. 

 




 REGRET NOTHING~


     we live & learn~

Re: Multimedia messages not opening/downloading

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Sep 6, 2012 6:33:35 PM
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Thanks.  Turning off the WIFI and turning on the data seems to have worked.  

 

Thanks.  Turning off the WIFI and turning on the data seems to have worked.  

 

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Sep 6, 2012 7:05:49 PM
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SMPell wrote:

Thanks.  Turning off the WIFI and turning on the data seems to have worked.  

 


You're welcome. Smiley Happy

 




 REGRET NOTHING~


     we live & learn~


SMPell wrote:

Thanks.  Turning off the WIFI and turning on the data seems to have worked.  

 


You're welcome. Smiley Happy

 




 REGRET NOTHING~


     we live & learn~

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Jan 5, 2014 8:47:49 AM
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Turning off wifi and turning on mobile network does not work for me. Any other ideas?
Turning off wifi and turning on mobile network does not work for me. Any other ideas?

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