Tutor
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8 Messages
Moved from t-mobile now battery won't last half a day. Its samsung galaxy s
I bought my phone outright from t-mobile, but changed to at&t. But now my battery won't even last half a day and I'm not even really using my phone.
What can I do? I keep getting a 'Check t mobile contacts' status update which I never got when on t-mobile so not sure if this is the issue.
amanda+3
Tutor
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8 Messages
11 years ago
There's no 'disable' button or option, just the force stop. Today my full charge lasted 3 hours, with no usage.
thanks for all the help, but I have no clue now
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jamileh
Former Community Manager
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5.2K Messages
11 years ago
I popped over to T-Mobile's forums to see if there were any helpful posts there and I found one that said if you reinstall the software on the phone you can opt NOT to activate the sync. I can't vouch for the effectiveness but it's something you haven't tried.
I'm sorry we can't be of more assistance but since this is T-Mobile's app I don't have a ton of insight.
Here's the thread I found - http://support.t-mobile.com/thread/37667
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amanda+3
Tutor
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8 Messages
11 years ago
Seriously thanks! I really do appriciate it. I've backed up onto my laptop, so do I just do the 'back to factory settings' then re-instal everything?
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Rayosun
Professor
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1.9K Messages
11 years ago
Make sure to back up everything before doing the reset and let us know how it goes! 🙂
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amanda+3
Tutor
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8 Messages
11 years ago
Is backing up just coping everything to my laptop?
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jamileh
Former Community Manager
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5.2K Messages
11 years ago
Basically, yes. Glad to hear you backed your data up already. 🙂
To reset the Galaxy S to factory settings follow these instructions (Note: all data will be deleted other than data on external memory).
This will restore Samsung Galaxy to factory settings.
Please let us know how it turns out!
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redpoint73
Professor
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3K Messages
11 years ago
It depends on what you want backed up. For photos, videos, and other files, yes you can just copy them to your laptop.
Gmail and contacts saved to your Gmail account are on the cloud by default, and don't require any action by you to back up (unless you changed the default). Other email accounts (besides Gmail) will need to be backed up.
If you want to keep other things, like SMS, call logs, app data (like game saves), etc. check out the Carbon app on the Market.
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amanda+3
Tutor
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8 Messages
11 years ago
Oh flipping heck! how do I get all my stuff back.. Sorry i am sleep deprived and no idea what i'm doing. I've tried copying it and dragging but that's not worked
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